Go Solo, LLC Privacy Policy

Last Updated: 12/11/2024

At Go Solo, LLC, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services, including when you make bookings through our trusted third-party partners, such as Fora Travel, Viator, and Expedia TAAP.

By using our website or services, you consent to the collection and use of your data as described in this policy.

 

1. Information We Collect

• Personal Information: When you book a service or interact with Go Solo, LLC, we collect personal information such as your name, email address, phone number, and payment details.

• Booking Information: If you book services through our partners (Fora Travel, Viator, Expedia TAAP), we collect the booking information you provide, such as travel dates, accommodation preferences, and activities selected.

• Analytics Data: We may collect non-personally identifiable information such as your IP address, browser type, and usage patterns to improve our website and services.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage your concierge services, including itinerary creation and travel bookings.

• To process payments and manage bookings, including those made through our third-party partners (Fora Travel, Viator, and Expedia TAAP).

• To communicate with you about your travel plans, offer customer support, and send promotional materials (if you've opted in).

• To improve our website and services based on your preferences and feedback.

 

3. Sharing Your Information

• With Our Partners: In order to fulfill your bookings, we share your necessary information with our partners, including Fora Travel, Viator, and Expedia TAAP. Each of these platforms has its own privacy practices, and we encourage you to review their policies to understand how they handle your data.

• Service Providers: We may share your information with third-party service providers who assist us in operating our business (e.g., payment processors, hosting services).

• Legal Compliance: We may disclose your information if required to do so by law, such as to comply with a subpoena or similar legal process.

 

4. Third-Party Platforms

When you book services through our third-party partners, such as Fora Travel, Viator, or Expedia TAAP, your data is handled in accordance with their privacy policies. Go Solo, LLC is not responsible for the privacy practices or the security of these third-party platforms, and we encourage you to review their policies before making a booking.

 

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

6. Your Data Rights

• Access and Correction: You may access, update, or correct your personal information by contacting us at gosolo@xploresolo.com.

• Opting Out of Communications: You can opt out of promotional emails by following the unsubscribe instructions in the emails we send you.

• Deletion: If you wish to delete your personal data, please contact us, and we will take steps to remove your information, subject to any legal obligations we may have to retain it.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us personalize content and ads, provide social media features, and analyze our website traffic. You can adjust your browser settings to control cookie preferences.

 

8. Changes to This Policy

Go Solo, LLC reserves the right to update this Privacy Policy at any time. We will post any changes on this page, and the revised date will be reflected at the top. Your continued use of our services after changes have been made signifies your acceptance of the revised policy.

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: gosolo@xploresolo.com